HR Tactical FAQs – HR Tactical Innovations

Welcome to our NEW store!!!!! Please pardon any dust!

Check out what's on Sale! Shop Now!

FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are typically unable to alter or cancel it. Please reach out through the chat and we'll check to see if the order can be adjusted or cancelled. Please be aware this is entirely up to our discretion, but will do our best to be accomodating.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Contact Us

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

S3-7 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 15 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the undamaged & unopened original packaging. Please be aware there are restocking fees for your return outlined in our return policy.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).