FREE Shipping on Canada & Mexico orders over $249 USD! See Details

FREE Shipping on U.S. orders over $75.

Check out what's on Sale! Shop Now!

Future OpeningRetail / Ecommerce

Part-Time Retail & Ecommerce Manager

Part-time salaried retail and ecommerce leadership role supporting the Eastpointe storefront, customer experience, inventory flow, and Shopify-based ecommerce operations.

The Part-Time Retail & Ecommerce Manager helps operate HR Tactical Innovations as both a customer-facing specialty storefront and an ecommerce business. This role blends retail leadership, product education, inventory organization, Shopify and ecommerce support, and hands-on problem solving. The right person should be comfortable helping customers choose compatible gear, learning detailed product fitment, supporting online operations, and taking ownership of the in-store experience during public hours.

Responsibilities

  • Support the day-to-day retail experience during public storefront hours
  • Help customers choose paintball, airsoft-adjacent, gel blaster, load-bearing, and range-related products that fit their actual needs
  • Learn and explain product compatibility, fitment, shipping limitations, and practical use cases
  • Help maintain inventory organization, receiving, merchandising, and basic store presentation
  • Support ecommerce tasks such as product listing notes, product data cleanup, order questions, and customer feedback loops
  • Help document recurring customer questions so product pages, FAQs, and buying guides can improve over time
  • Support events, launches, promotions, and customer-facing projects as needed
  • Communicate clearly with ownership about priorities, customer issues, operational gaps, and growth opportunities

Qualifications

  • High school diploma or equivalent required
  • Retail sales, retail operations, specialty retail, sporting goods, or customer-facing sales experience required
  • Strong customer service, communication, and product-learning ability required
  • Comfort learning detailed product fitment, compatibility, shipping, and ecommerce workflows
  • Paintball, airsoft, tactical gear, sporting goods, or related equipment knowledge strongly preferred
  • Reliable availability for a part-time evening and weekend schedule
  • Ability to lift and move boxes, organize inventory, and support in-store merchandising as needed
  • Comfort using computers, spreadsheets, Shopify/admin systems, or similar retail tools

Bonus points if you have

  • Shopify or ecommerce store management experience
  • Paintball, airsoft, magfed, or tactical gear product knowledge
  • Social media, short-form video, or content creation experience
  • CAD design, 3D printing, or product prototyping experience
  • Airsoft tech, paintball marker repair, or strong mechanical knowledge
  • Cerakote, paint work, refinishing, fabrication, or custom build experience
  • Event sales, booth setup, field/vendor, or trade show experience
  • Email marketing, SEO, product listing, inventory, or spreadsheet/data experience

Benefits and perks

  • Part-time salaried leadership opportunity
  • Employee purchasing access where applicable
  • Opportunity to help shape a growing retail and ecommerce operation
  • Hands-on role with products, customers, events, and new gear
  • Growth potential as the storefront and ecommerce operation expand

How to apply

Complete the HRTI job application form and select Part-Time Retail & Ecommerce Manager as the position applying for. Include your relevant experience, schedule availability, and any paintball, airsoft, ecommerce, retail, warehouse, technical, content, or event experience that applies.